How to cancel or reschedule an appointment you made by phone or in person?
Please call the salon directly at
Let us that you need to cancel your appointment by giving us your name, appointment date,
appointment time and stylist name. Remember to give at least a 48 hour notice to avoid the $60 cancellation fee.
We want to give every client the time and attention that you deserve for your service. We understand that sometimes circumstances arise and you need to make adjustments to your plans. If you must cancel or rebook your appointment, we respectfully request at least 48 hours notice.
Cancellations or missed appointments without 48-hour notice will result in a charge of $60 or all of the service amount.
Please understand that your appointment time was set aside just for you. Appointments made within the salon mean that we’ve reserved space and a stylist, specifically for you. Appointment dates for services help us to make sure that clients don’t miss the opportunity to receive services. So, we want to make sure that everyone is available to fill that appointment time.
If you cancel your appointment without giving at least 48 hours' notice prior to your appointment will result in a charge of $60 charge. Any “no shows” will be charged 100% of the service amount.
Depending on the services booked, in the case of multiple services at a single appointment, a cancellation without 48 hour notice will result in a charge of 100% of the primary service amount and 50% of any additional service amount.
The cancellation fee and any service fee must be paid in full before any future services are rendered.
Our salon cancellation policy is intended to ensure that we have the opportunity to fill any last-minute availability. We don’t want to make any clients on the waiting list miss their chance to book an appointment or receive a service. Please understand that we’re committed to offering you the highest possible level of service during your appointments with us.